Stride Privacy Policy

Who we are

We are Stride Australia, a Canberra-based urban transport startup delivering safe, sustainable, and community-driven active transport solutions across Australia. Our goal is to support cleaner cities, safer streets, and smarter movement for everyone.

What personal data we may collect and why

We may collect and store the following types of information:

Information you provide voluntarily

• Name, email address, and contact details
• Responses submitted through forms, surveys, or feedback tools

Automatically collected information

• IP address, browser type, and device data
• Website usage patterns and analytics
• Cookie and session data for performance and preference tracking

Comments

When visitors leave comments, we collect the data shown in the comment form, along with the IP address and browser user agent string to help with spam detection.

Media

If you upload images, avoid using ones with embedded location data (EXIF GPS). Visitors may be able to extract location information from images published on the website.

Cookies

We use cookies to:

• Save your preferences when commenting
• Support login sessions and screen display settings
• Track website analytics and performance
• Improve loading speed with caching systems
• You may disable cookies through your browser settings.

Embedded content from other websites

Articles may include embedded content (e.g., videos, images, maps). These behave exactly as if you had visited the external website, which may collect data, use cookies, and track your interaction. We are not responsible for the privacy policies of these external sites.

Who we share your data with

We do not sell personal data. We may share information with:

• Third-party services for hosting, caching, or analytics
• Authorities or regulators when legally required
• Spam detection and security services
• The website uses caching to enhance performance. Cached files are temporary and never shared.

How long we retain your data

• Comments and metadata are stored indefinitely to enable follow-ups
• User profiles (if any) are stored as long as the account is active
• Admins can view and edit user data
• Password reset requests include the IP address for security

What rights you have over your data

If you have an account or have left comments:

• You may request a copy of your personal data
• You may request deletion of any personal data we hold (excluding data we must retain for legal or security purposes)
• Please contact us to make a request.

Where your data is sent

• Comments are checked via spam detection services
• Cache and performance data is processed by our hosting and caching provider

Data security

We use SSL encryption, secure servers, and access control to keep your data safe from unauthorised access or misuse.

Third-party links

Our website may contain links to third-party websites. These sites have their own privacy policies and practices which we do not control.

Changes to this policy

This policy may be updated from time to time. The latest version will always be available on our website with the most recent effective date.

Contact us

If you have questions about this policy or would like to make a data request, please contact us at hello@strideaustralia.com.au.